Home / Services & SLAs
How we help
From the first site visit to year-ten maintenance.
Engineering, installation, civil works and planned maintenance — with service levels written down, not just promised.
Our services
One accountable team, start to finish.
Free consulting
Site visit, load audit and an honest recommendation, even if it means a smaller system.
Electrical engineering
Load studies, single-line diagrams, protection coordination and SANS 10142-1 compliance.
Design & install
Full system design, neat installation and commissioning with a Certificate of Compliance.
Project management
Turnkey delivery for commercial, construction, mining and data-centre projects.
Civil & site works
Generator plinths, cable trenching, acoustic enclosures, battery rooms and fuel bunding.
ATS & switchgear
Automatic transfer switches, change-over panels, DB upgrades and surge protection.
Site repair & fault-finding
24-hour response on UPS, inverters, batteries and generators — any brand.
Decommissioning & upgrades
Safe removal, recycling and replacement of end-of-life equipment.
Maintenance contracts
Service level agreements.
Pick the level of cover that matches what an outage would cost you. Every plan includes a named account engineer and written service reports.
Essential
Homes, small offices, retail
Next day response
- Two preventative services a year
- Battery voltage & visual checks
- Inverter firmware & settings review
- Generator oil, filter & fuel check
- Written service report
Business
Offices, clinics, factories, estates
8 hours on site (Gauteng)
- Quarterly preventative services
- Battery impedance testing
- Thermal imaging of panels & DBs
- Generator load-bank test yearly
- Priority 24/7 call line
- Discounted parts & labour
Critical
Data centres, banks, mines, telecoms
4 hours on site (Gauteng)
- Monthly inspections
- 24/7 remote monitoring & alarms
- Full discharge & capacity tests
- Critical spares held for your site
- Monthly uptime reporting
- Cross-border cover by agreement
Side by side
Compare plans.
| Included | Essential | Business | Critical |
|---|---|---|---|
| Preventative visits | 2 / year | 4 / year | 12 / year |
| Response time (Gauteng) | Next day | 8 hours | 4 hours |
| Battery impedance testing | — | ✓ | ✓ |
| Thermal imaging | — | ✓ | ✓ |
| Generator load-bank test | — | Yearly | 6-monthly |
| Remote monitoring | Optional | Optional | ✓ |
| Spares held on site | — | — | ✓ |
Planning a project or dealing with a fault right now?
Free site assessment in Gauteng. Remote scoping for projects elsewhere in Africa.